Resident FAQs

• Can you hold a place before I apply?

  At FBM Property Management, properties are rented on a first-come, first-served basis once a completed application and required fees are received. To secure your future home or workspace, we strongly recommend submitting your application as soon as possible.

• Do I pay the first month's rent with my security deposit?

  Move-in costs vary by property. In most cases, residents are required to pay the first month's rent along with a security deposit prior to moving in. We may require an additional deposit. We do not require last month's rent. Our team will walk you through the exact requirements for your specific unit.

• How old do you have to be to apply?

  All applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older. Every adult occupant is required to complete and submit their own application.

• Is the deposit refundable?

  Yes, security deposits are generally refundable at the end of your lease, provided the property is returned in good condition and all lease terms have been fulfilled. Deductions may apply for unpaid rent, damages beyond normal wear and tear, or cleaning fees.

• Who needs a cosigner?

  A cosigner may be required if an applicant does not meet our income, credit, or rental history qualifications. Cosigners must satisfy our financial requirements and sign a guarantor agreement to be considered.

• You have a property I want to rent. How do I apply?

  We make the process as straightforward as possible. Applications can be submitted online and must include a completed application form, application fee, and supporting documentation such as proof of income and a valid form of identification.

• How do I pay rent?

  FBM Property Management offers convenient payment options to fit your lifestyle. Depending on your property, rent can be paid online through a secure resident portal, via automatic bank transfer, or by check or money order.

• I want to get a pet. What should I do?

  Before bringing a pet into your home, we ask that you reach out to our management team directly. Some properties welcome pets with an additional pet deposit or monthly pet rent, while others may have specific breed or size restrictions or may have strict no pet policies.

• I want to move out, but my roommate wants to stay. What should I do?

  Lease agreements typically hold all residents jointly responsible for the full lease term. If one resident wishes to remain in the unit, they may need to qualify independently or identify an approved replacement resident. We encourage you to contact our team early so we can guide you through the process.

• My lease expiration is coming, and I want to move out. What should I do?

  Most leases require written notice prior to vacating. Please review your lease carefully for the required notice period and submit your intent to vacate in writing before the deadline. Our team is available to help ensure a smooth and professional transition.

• Who is responsible for paying for repairs and maintenance requests?

  FBM Property Management takes a proactive approach to maintaining safe and comfortable properties. Our team handles routine maintenance and repairs, while residents may be held responsible for damages resulting from negligence or misuse. All maintenance requests should be submitted promptly through the designated channels so we can address them efficiently.

Future Resident FAQs

• What is Findigs?

  To review applications fairly and consistently, FBM partners with Findigs, an independent third-party screening provider. Trained Findigs Screening Specialists review every application using the same criteria, so each applicant is evaluated on a fair and consistent basis.

  After you apply, your application is completed and reviewed through the Findigs platform. If the screening team needs anything else, they'll reach out through the chat feature.

  For questions, you can click "Get Support" in the upper-right corner while completing your application. You can also email support@findigs.com.

• Are you qualified?

  Review and gather everything you need before starting your application. Your application is reviewed across several areas, and you may be asked to provide supporting documentation. All persons 18 years or older residing in the home must submit their own application. Make sure to notate any co-applicants in your application.

  • Identity: You'll provide one valid, unexpired government-issued photo ID and take a selfie to confirm it's you. Identity is verified securely through Findigs' verification partner.
  • Tax ID: Have your Social Security Number or Individual Taxpayer Identification Number ready for the credit check.
  • Income: You can verify income the fastest way by securely linking your bank or payroll account, or by uploading documents such as pay stubs, bank statements, or an offer letter. Be sure to include all of your income sources, including part-time, freelance, or benefit income.
  • Housing history: Have details about where you've lived, including contact information for your current or recent property manager or landlord, who may be contacted for a reference.
  • Pets and animals: Everyone completes a pet/animal profile through our third-party screening service, whether or not you have a pet. Additional fees may apply.
  • A guarantor (co-signer) option may be available in some cases. If it applies to your situation, the screening team will let you know what's needed. Guarantors are evaluated using Findigs' guarantor criteria.

• How do I apply?

  Applications are completed online.

  • Go to Residential Availability or Commercial Availability, find the property you wish to apply for, and click Apply Now. You will be redirected to Findigs and will create a portal.
  • A $75.00 non-refundable application fee is due per applicant at the time of submitting online. This fee covers the cost of processing your information regardless of the decision.
  • Application fees can be paid with Visa, Mastercard, JCB, or Discover branded credit and debit cards from any country. American Express, gift cards, and prepaid cards are not accepted.
  • Enter a valid, current email address and phone number. Double-check them for typos. Incorrect contact information is the most common cause of delays.
  • For the fastest review, upload original PDF files downloaded directly from your bank or payroll provider. Screenshots or edited files may slow down your application or lead to a denial.
  • If you're applying with others, have one person add all co-applicants at the same time. Each co-applicant then receives an email link to complete their own portion.

• I submitted an application. What's next?

  Have you viewed the property yet? All applicants must view the property in person before placing a deposit.

  • During review, the Findigs screening team communicates through the chat feature if more information is needed. The final decision is communicated to you by email: an approval, a denial, or instructions if additional information or further review is required.
  • We process multiple applications on all available properties until a deposit is received. Please respond in a timely manner. Requests for additional documentation generally need a response within 72 hours.
  • Approvals are based on a comprehensive review that may include identity, credit, collections and bankruptcy history, income, criminal background, eviction history, and prior housing history.
  • Items such as delinquent debts, negative rental history (evictions, broken leases, or past-due balances with previous landlords), or certain credit or background findings can result in a denial or a requirement for an additional deposit.
  • Applications are valid for 90 days. FBM will move applications to other available properties if the applicant does not secure the first home they inquired about.

• What happens at the deposit meeting?

  Once you receive an approval you will need to pay the deposit before the home can be held for you.

  There may be multiple approved applicants on the same property. The home will be held for the applicant who brings their deposit in first.

  • The approved applicant will bring the security deposit and valid ID to our office at 106 S. Dallas St, Ennis, TX 75119.
  • The security deposit must be paid with certified funds (money order, cash, or cashier's check).
  • If the approved applicant needs to mail in their deposit, please call 972.878.7368 and let our team know. We prefer deposits to be paid in person so we can introduce ourselves to future residents.
  • Once the approved applicant's security deposit is receipted, they will schedule their move-in meeting within 14 days.
  • Move-in meetings must be scheduled Monday through Friday between 9 am and 4 pm.
  • The lease agreement will be emailed to all applicants within 2–3 business days following their deposit meeting.

• What happens at the move-in meeting?

  Ready to meet your property manager? We are excited to welcome you home.

  • The lease agreement must be signed by all parties prior to the scheduled move-in meeting.
  • If the approved applicant changes their mind or fails to sign their lease within the 14-day period, their deposit will not be refunded.
  • The first rent payment must be paid with certified funds (money order, cash, or cashier's check).
  • The second month's rent will be prorated if applicable, and online payments will be accepted through the resident portal.
  • Proof of renter's insurance is required. If the declaration page is not provided by the time of the move-in meeting, the resident will be charged FBM's renter's liability insurance.